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This Privacy Policy explains how Bunoraa collects and processes personal information when you browse, order, message support, or use related services.
We may collect identity and contact details (name, phone, email), account data, delivery addresses, order records, payment metadata, device and usage data, and support conversation history.
We use personal data to provide services, process orders, prevent fraud, deliver customer support, improve operations, meet accounting and legal obligations, and send service updates. Marketing communication is optional where required.
We may share necessary data with logistics partners, payment processors, technology providers, and regulators or authorities where legally required. We do not sell personal data as a business model.
We use cookies and similar tools for session continuity, security, cart behavior, analytics, and user experience optimization. You can control cookies through browser settings, though some features may be limited.
We retain information only as long as needed for business operations, audit, dispute handling, fraud prevention, and legal compliance. Data no longer required is deleted or anonymized where feasible.
We maintain layered technical and organizational safeguards, including access control, monitoring, and secure transmission practices. No internet system is perfectly secure, but we continuously improve controls.
You may request access, correction, or deletion of eligible account data, subject to legal and operational constraints. To submit a request, contact support@bunoraa.com with sufficient verification details.
Data may be processed by service providers in Bangladesh or other jurisdictions under contractual and security controls. Bunoraa reviews updates in Bangladesh digital and data governance frameworks and updates this policy as needed.
Privacy requests and concerns can be sent to support@bunoraa.com. For unresolved consumer matters in Bangladesh, you may contact DNCRP through official channels.
Last updated: 2026-02-25